Smarter clinical workflows in the palm of your hand
Klinikal is a mobile platform built for frontline clinical staff to manage patient queues, view lab results, and coordinate care — all from their phones. We delivered a cross-platform app with offline-first architecture, reducing time-to-information for nurses and doctors by 40% and driving a 3x improvement in team engagement scores.
Frontline clinical staff were relying on desktop workstations to access patient information, lab results, and queue statuses — causing delays in care coordination. In fast-paced ward environments, waiting for a free terminal meant critical information was often delayed. Poor connectivity in some areas further compounded the problem.
CGS built an offline-first cross-platform mobile app tailored to the clinical workflow — enabling nurses and doctors to check patient queues, review lab results, and coordinate care from any mobile device, even without a stable internet connection.
Shadowed clinical staff to understand real ward workflows and pain points.
Designed for glanceability — large text, clear hierarchy, minimal taps.
Built offline-first sync architecture with secure HIS middleware.
4-week pilot with clinical staff before full ward rollout.
We built Klinikal with an offline-first architecture using local SQLite sync so the app remained functional even in low-connectivity ward environments. The patient queue module pulled live data from the hospital's HIS via a secure middleware layer. Lab results were rendered in an easy-to-scan card format optimised for glanceability. The app was tested extensively with nurses and doctors during a 4-week pilot before full rollout.
Time-to-information for clinical staff dropped by 40%, with nurses and doctors accessing patient queues and lab results in seconds rather than minutes. Team engagement scores improved 3x following adoption. The offline-first architecture ensured zero disruption during network outages in low-connectivity ward areas. The app earned a 4.7-star rating across both app stores.
Product screens and interface design highlighting the clean, data-focused mobile experience.
Cross-platform mobile app for frontline clinical staff to manage patient queues, view lab results, and coordinate care — with offline-first architecture for uninterrupted ward use.
Tools and technologies powering this solution
KLINIKAL gave our nurses their time back. Accessing patient data used to mean finding a free terminal — now it's instant on their phones.
CGS TechLabWhether you need a technology audit, a complete platform rebuild, or a strategic AI roadmap — our team is ready to help. Let's talk.