One platform to run the entire back office
Office Manager consolidates HR, finance, compliance, and facilities management into a single back-office platform for a dual-market enterprise operating in the UK and US. We replaced five legacy systems with one cohesive product — improving conversion on internal workflows by 35%, halving operational bounce rates, and achieving a 92% trust score from end users.
The enterprise was running five separate legacy systems for HR, finance, compliance, facilities, and reporting — each with its own login, data format, and workflow. Employees wasted significant time switching between tools, data was siloed and out of sync, and IT maintenance costs for five platforms were unsustainable.
CGS replaced five legacy systems with a single unified back-office platform, consolidating HR, finance, compliance, and facilities management into one cohesive product tailored for the company's dual UK and US operations.
Audited all 5 legacy systems and mapped cross-department data dependencies.
Designed modular platform with department-specific dashboards and workflows.
Built microservices platform with dual UK/US compliance data layer.
Phased department-by-department rollout over 10 weeks with zero data loss.
We replaced five legacy systems with a single unified platform built on a modular microservices architecture, allowing each department's module to be developed and deployed independently. Data migration from legacy systems was handled via a custom ETL pipeline with full audit trails. Dual compliance was addressed at the data layer — UK GDPR and US data privacy rules were enforced through separate data residency configurations. The platform launched department by department over 10 weeks.
Five legacy systems were replaced with one cohesive platform, reducing IT maintenance costs significantly and eliminating data silos across departments. Internal workflow efficiency improved by 35% and operational drop-off rates were halved. End-user trust scores reached 92% within the first month. The dual UK/US compliance architecture passed regulatory review on the first submission.
Product screens and interface design highlighting the clean, data-focused mobile experience.
Unified enterprise web platform replacing 5 legacy systems — consolidating HR, finance, compliance, and facilities management with dual UK/US regulatory compliance built in.
Tools and technologies powering this solution
Replacing five systems with one was daunting, but CGS made it seamless. Our teams were up and running faster than we expected.
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